FAQ

When will my order arrive?

We pack and ship your order within 5 working days, usually with the Swedish post office. Depending on where you live, they delivery time varies. 

It says that my poster will be shipped from your printing partner, how does that work?

Some of our printed products, mainly posters and tote bags, our printing partner will send directly to you. It enables us to save on unnecessary transport for the sake of the climate, and also enables us to offer more variations. Only benefits! The printing is done in France. 

If you purchase something that we have in inventory in Sweden in the same order it will be sent in it's own package, but you will not have to pay any extra shipping costs.

What does the shipping cost?

To keep the shipping cost as low as possible our system will automatically calculate it at checkout, based on the weight of your order. You will see the price after you have entered your address but before payment.

What if I'm not happy with my order? 

Contact us and we will do our best to solve the issue! Use either our contact-form here on the website or sent an email to elfangdadesign@gmail.com.

Can I order to a country that's not Sweden?

We offer shipping to several countries, you can see which by changing the country in the upper right corner, or by filling out your country in the address box at checkout. The shipping will be calculated automatically at checkout. All our orders are sent from EU-countries, when ordering to another country the customer is responsible for paying customs and order fees that may occur.